What Our Customers Are Saying
At Big Guy Garage Doors, we believe that our reputation is built on trust, reliability, and top-tier workmanship—and nothing speaks louder than the words of our satisfied customers. From emergency repairs to complete garage door installations, homeowners across Fairfield County count on us for responsive service and lasting results.
Wall of Love 😊
We’re proud to share real reviews from real clients who’ve experienced our commitment to quality firsthand. Whether you’re in Westport, Stamford, Norwalk, or anywhere in between, see why Big Guy Garage Doors is one of Connecticut’s most trusted names in garage door service.
This guy was the BEST! The owner is Tim. I called him at 11am & he said he would be able to get to me in a couple of hours. He showed up within the timeframe he said. In 15 min he saw the problem & replaced a roller, fixed the sensor & had a new remote I needed - all for an unbelievably fair price! Haven't had service like this from any service people in recent history. Forget the big, franchised operations. Go with this single owner company. So HAPPY!
COLETTE D
STAMFORD, CT
Tim installed a new garage door and opener. Got a quote and installation really quickly. Tim did a great job on the installation.
BARBARA N.
HOPKINTON, NH
A brand new company in the area, but directed by a big guy with over a decade of experience. Tim Calascione, the owner, is extremely knowledgable, friendly, and driven by customer satisfaction. Tim made his schedule work with mine, no 3 hour+ time window. He inspected my door, made all the necessary adjustments, and explained what and why he was doing everything. My 2 bay door definitely needed attention in the frigid winter weather. It took forever to open up. Tim also gave me tips and advice of easy things I could do periodically to keep the door operating smoothly, and prevent the need of calling him back for minor adjustments. That's customer service you very rarely find anywhere.
JAMES B.
NORWALK, CT
Tim is excellent. Very professional, clean installation. Showed up on time, the job was completed almost exactly when he said it would. Even sweep my garage and was cleaner than when he arrived. Would absolutely recommend him to anyone looking for someone to install their garage door openers. walked us through operation at the end and demonstrated everything. 5 star for sure.
WILLIAM F
EAST HAVEN, CT
Tim did a great job installing my garage door. He patiently trouble shot an opener that was installed properly but did not work because of a problem with the unit (that I provided). He definitely went above and beyond to get it done and did not try to rush through things. I would recommend him highly.
PAUL B.
GLASTONBURY, CT
Tim is a true professional. Had a problem and he was out first thing the next morning, 15 minutes, early and ready to go. Fixed it quickly, correctly, and for a great price! He gave me free advice about my garage doors on how not to need him in the future. Rest assured, he will be the only person I will call. I would recommend him without even considering anyone else. Thanks, Tim!
KEVIN R.
HAMDEN, CT
Tim is exactly what you are looking for when it comes to providing a service. I have used him three times would not hesitate to recommend him to my friends. Showed up quickly, diagnosed and fixed the problem quickly and priced his work fairly. One time he refused to charge me because the problem was so minor. If you have problem with garage doors, and you are in his service area, you couldn't do better than Big Guy!
J.R.C.
NEW CANAAN, CT
Tim is absolutely incredible. He showed up exactly at the promised time, did the work quickly and professionally, and could not have been more accommodating. I would recommend him in a heartbeat!
LARRY S.
MILFORD, CT
Contacted Tim about problems with our garage door, came out the same day and fixed the problem. Then he showed me how care for the garage door & lubed the entire door and went threw and tightened & changed a couple of bolts on the door. His prices are beyond fair!
PATRICK M.
STAMFORD, CT
Want to see what more of our customers have to say? Click below to read additional 5-star reviews on our Google Business page and discover why homeowners throughout Fairfield County trust Big Guy Garage Doors for dependable service, expert repairs, and professional installation.